cancellations & refund policy
cancellations & refund:
100% refund provided upon cancellation 60 days prior to the program.
75% refund provided upon cancellation 45 days prior to the program.
50% refund provided upon cancellation 30 days prior to the program.
25% refund provided upon cancellation 15 days prior to the program.
NO REFUND provided upon cancellation within 14 days prior to the program.
Refund process may take 7-14 working days to be completed.
If the participant doesn't make 100% payment before the check in date CEVA Education reserves the right to cancel the entire booking without any refunds.
Airlines cancellations (if included in itinerary) as per airline policy.
Train/Bus cancellations (if included in itinerary) as per the transport providers cancellation policy.
Should you fail to arrive in time for our scheduled departure for any reason, you will not receive a refund.
There will be No refund provided to participant who fails to arrive/chooses to Drop Out between the Surfing Course at any point, due to any reasons including, weather conditions, emergencies, personal reasons, medical conditions, dissatisfaction with the course/accommodation or any other reason.
If the participant wishes to change the learning centre or wishes be trained by another instructor, for any reason, there will be no refund provided for the same.
Our Cancellations & Refund Policy may vary from Program to Program due to different policies affecting the bookings from third parties like agents, hotels, airlines and geographical differences.
We (CEVA Education) have the right to change or modify our cancellation and refund policies without any prior notice to the participants.
If there are any Hike in Taxes, fuel cost or guide charges – by Govt of India after the finalisation of the Tour/service Cost the same would be charged as extra. Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines.
CEVA Education shall not be responsible for any costs arising out of unforeseen circumstances – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment’s, breakdown of transport, weather, sickness, landslides, cyclones, pandemic, bad sea conditions or political closures.
CEVA Education holds the right to terminate anyone from participation without any refund at any time before/during the residency due to misconduct of behaviour, engaging in drugs, sexual harassment to fellow participants/members of the organisers (CEVA Education) or any other unethical reasons or misbehaviour.
CEVA Education holds the right to cancel or reschedule the event, without any prior notice.
In such a case CEVA Education will not be liable to provide any participant with any kind of compensation towards flight/bus/train cancelations/rescheduling charges if the participant has booked the tickets themselves. We can only be held liable to reschedule the tickets if the participant has booked them through us. If CEVA Education reschedules the event for any reason, the participant can either choose to cancel their participation and accept a 75% refund or join the next program at the rescheduled dates. CEVA Education may reschedule the same event upto 3 times. If the same rescheduled event is cancelled thrice due to unforeseen circumstances that our beyond CEVA Educations control, CEVA Education will provide a 100% refund to the participant the third time.
COVID -19/PANDEMIC SPECIFIC CLAUSE:
In case of a lockdown, travel restriction or restriction on events imposed by the government of India, or relevant authority that impacts the Surfing Program, Organisers (CEVA Education & Surf Wala), Venue or Participants; all parties involved will be flexible to reschedule the event to a future date. Participants will receive 50% refund or have the option of joining the next surfing course.
The participant is solely responsible for any damages caused to themselves, any other person(s) or the equipment while surfing.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Participants are advised to seek such insurance arrangements themselves. All baggage’s & personal property/s at all times are at the client's risk.
Twin Sharing Accommodation will be provided as per availability. Single occupancy room can be provided upon request. The participant must enquire for single occupancy before making booking payment. Note that single room occupancy is subject to room availability at the hotel. CEVA Education or anyone associated to CEVA Education acts only in capacity of an agent for the hotel and are not responsible for the hygiene and maintenance of the rooms, staff and hospitality at the hotel, or extra charges incurred by you at the hotel. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.